Vacation rental guest hospitality app

Give guests easy, always-on access to reservation and property details with our vacation rental traveler app downloadable to any mobile device. 

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Three mobile phones side-by-side highlighting the "My Stay" and "My Rental" features of the Hospitality application

The on-the-go information access guests want before, during, and after their stays

Vacation rental guests want to immediately access information about their vacation rental, the local area, or their trip from wherever they are. With our free guest hospitality app, you can put everything they need to know in one place, available online 24/7, so you can focus on booking more guests — not fielding high volumes of calls and emails from existing ones. 

Easy guest access to reservation details and custom content before check-in

Save your guests (and yourself) time by providing all the information they need for their upcoming stays from one central location.

  • Enable guests to view and download reservation details
  • Build a recognizable, professional brand with customized company details (contact information, logo, look-and-feel, etc.) 
  • Deliver real-time updates about the things that matter most to travelers before they arrive (weather forecasts, driving instructions, parking details, office hours, gate codes, etc.)
  • Gather email addresses for each individual in the traveling party, not just the primary traveler 

Up-to-date instructions and details about related activities for guests after they arrive

Make guest stays even more enjoyable with related information you proactively promote and easily keep up to date.

  • Replace traditional, in-unit binders with online access to important property information (door codes, Wi-Fi login/password, what’s stocked in the kitchen, how to adjust the thermostat, where to find extra pillows, etc.)
  • Advertise custom tours, excursions, and other add-ons for their stay
  • Provide details about and directions to recommended restaurants and popular local attractions
  • Communicate important news in real-time (status of maintenance requests, weather alerts, reminders to lock doors upon exit/check out, etc.)
  • Feature details about other vacation rentals in your portfolio 

Automated requests for guests to submit online reviews

Help Increase the number of positive, personal guest reviews about your vacation rentals

  • Use automation to prompt guests both during their stay and upon checkout to write online reviews about your property
  • Enable guests to easily add influential elements like star ratings and photos to their reviews 

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[Escapia] makes everybody in my organization better, and once again, it makes the guest experience that much better. 

 - David Wilcox, Summit Mountain Rentals